Re: LDAP authentication failure

Hi Raymond,

Sorry to say that is yet to be fixed and we confirm this is in pipeline but no ETA on fix version as of now. Hope that answers your query.

This is documented as known issues at: 

https://docs.appdynamics.com/display/PRO42/Configure+Authentication+Using+LDAP#ConfigureAuthenticationUsingLDAP-WhatHappensifaUserisNotFoundintheLDAPDirectory

We request you to try Clyde suggestion in above post in logging changes to see if it helps for the interim, Also check if we are doing REST API automation calls: 

<Controller_dir>/appserver/glassfish/domains/domain1/config/logging.properties

com.singularity.ee.controller.beans.model.LDAPAuthenticationBean.level=SEVERE