Thanks Kumar , it resolved the problem 95% :)
now i faced to another error regarding to analysis service location
the appdynamics.controller.eum.analytics.service.hostName was pointing to internet but after changing it to internal server , again i faced to error :
Invalid analytics configuration, or analytics processor not running: Could not execute request to https://appdynamics.gbgnetwork.net:443/v2/events/BrowserRecord/search
thanks for your advices
]|#]
[#|2015-11-03T12:03:54.902+0330|INFO|glassfish3.1.2|com.singularity.ee.controller.beans.eumcloud.EUMCloudManagerBean|_ThreadID=155;_ThreadName=Thread-5;|Posted EUM Internal Error Event [Agent Event Type[EUM_INTERNAL_ERROR]
Occurred at Time[1446539634901]
Summary[EUM Internal Errors]
Severity[ERROR]
Event Details[{com.singularity.ee.controller.beans.eumcloud.RESTCommunicationException|FailedToSyncEumCloudLicenseForAccount=RESTCommunicationException: org.apache.http.conn.HttpHostConnectException: Connect to Appdynamics.gbgnetwork.net:7001 [Appdynamics.gbgnetwork.net/172.20.21.23, Appdynamics.gbgnetwork.net/0:0:0:0:0:0:0:1] failed: Connection refused: connect while calling 'http://Appdynamics.gbgnetwork.net:7001/eumaggregator/provision-license'::Failed to sync EUM Cloud License with cloud for account [customer1], eum_account_name [201650-ss-gbg-2xyu5dqeeowt]
, com.singularity.ee.controller.beans.eumcloud.RESTCommunicationException|RegistrationError=RESTCommunicationException: org.apache.http.conn.HttpHostConnectException: Connect to Appdynamics.gbgnetwork.net:7001 [Appdynamics.gbgnetwork.net/172.20.21.23, Appdynamics.gbgnetwork.net/0:0:0:0:0:0:0:1] failed: Connection refused: connect while calling 'http://Appdynamics.gbgnetwork.net:7001/eumaggregator/register-app'::Failed to complete registration, response=null, request=com.appdynamics.eumcloud.registration.dto.EUMCloudRequestApplicationRegistration@3dcc1864
}]
Error IDs[[]]
Correlation Map[{}]
EventProperties[null]
]|#]
[#|2015-11-03T12:03:54.981+0330|INFO|glassfish3.1.2|com.appdynamics.RULES.PROCESSING|_ThreadID=160;_ThreadName=Thread-5;|Running HR processor, checking HR cache|#]
[#|2015-11-03T12:03:54.982+0330|INFO|glassfish3.1.2|com.appdynamics.RULES.PROCESSING|_ThreadID=160;_ThreadName=Thread-5;|Running HR processor, cache loaded|#]
[#|2015-11-03T12:04:15.015+0330|INFO|glassfish3.1.2|com.singularity.ee.controller.beans.agent.db.MetricMemoryDataStore|_ThreadID=155;_ThreadName=Thread-5;|Verification started for Tue Nov 03 11:57:00 IRST 2015|#]
[#|2015-11-03T12:04:15.042+0330|INFO|glassfish3.1.2|com.singularity.ee.controller.beans.agent.db.MetricMemoryDataStore|_ThreadID=155;_ThreadName=Thread-5;|Verification finished. VerifyResult{verifiedCount=492, rowsCount=1432, errorCount=0}|#]
[#|2015-11-03T12:04:22.614+0330|INFO|glassfish3.1.2|com.appdynamics.EVENTS.READ|_ThreadID=58;_ThreadName=Thread-5;|Event Data Query Optimization Value : true|#]
[#|2015-11-03T12:04:22.616+0330|INFO|glassfish3.1.2|com.appdynamics.EVENTS.READ|_ThreadID=58;_ThreadName=Thread-5;|Number of Rows requested in query = [600]|#]
[#|2015-11-03T12:04:22.617+0330|INFO|glassfish3.1.2|com.appdynamics.EVENTS.READ|_ThreadID=58;_ThreadName=Thread-5;|Time Bucketing for EventData Affected Query : [false]|#]
[#|2015-11-03T12:04:22.617+0330|INFO|glassfish3.1.2|com.appdynamics.EVENTS.READ|_ThreadID=58;_ThreadName=Thread-5;|Processing Bucket for EventData Affected Query: StartTime = [1446538762615] EndTime = [1446539662615]|#]
[#|2015-11-03T12:04:22.631+0330|INFO|glassfish3.1.2|com.appdynamics.EVENTS.READ|_ThreadID=58;_ThreadName=Thread-5;|Query_Loop counter = [0] Number of rows retrieved in current loop : [0]|#]
[#|2015-11-03T12:04:22.632+0330|INFO|glassfish3.1.2|com.appdynamics.EVENTS.READ|_ThreadID=58;_ThreadName=Thread-5;|EventData Affected Query Total Number of Rows retrieved = [0]|#]
[#|2015-11-03T12:04:22.652+0330|INFO|glassfish3.1.2|com.appdynamics.EVENTS.READ|_ThreadID=58;_ThreadName=Thread-5;|Event Data Query Optimization Value : true|#]
[#|2015-11-03T12:04:22.653+0330|INFO|glassfish3.1.2|com.appdynamics.EVENTS.READ|_ThreadID=58;_ThreadName=Thread-5;|Number of Rows requested in query = [600]|#]
[#|2015-11-03T12:04:22.654+0330|INFO|glassfish3.1.2|com.appdynamics.EVENTS.READ|_ThreadID=58;_ThreadName=Thread-5;|Time Bucketing for EventData Affected Query : [false]|#]
[#|2015-11-03T12:04:22.654+0330|INFO|glassfish3.1.2|com.appdynamics.EVENTS.READ|_ThreadID=58;_ThreadName=Thread-5;|Processing Bucket for EventData Affected Query: StartTime = [1446538762615] EndTime = [1446539662615]|#]
[#|2015-11-03T12:04:22.661+0330|INFO|glassfish3.1.2|com.appdynamics.EVENTS.READ|_ThreadID=58;_ThreadName=Thread-5;|Query_Loop counter = [0] Number of rows retrieved in current loop : [0]|#]
[#|2015-11-03T12:04:22.662+0330|INFO|glassfish3.1.2|com.appdynamics.EVENTS.READ|_ThreadID=58;_ThreadName=Thread-5;|EventData Affected Query Total Number of Rows retrieved = [0]|#]
[#|2015-11-03T12:04:23.238+0330|SEVERE|glassfish3.1.2|com.singularity.ee.controller.ui.services.eum.web.WebAnalyzeUiService|_ThreadID=53;_ThreadName=Thread-5;|ClientException caused by IOException caught while executing analytics query; invalid/unset analytics configuration / or analytics processor not running|#]
[#|2015-11-03T12:04:24.099+0330|SEVERE|glassfish3.1.2|com.singularity.ee.controller.ui.services.eum.web.WebAnalyzeUiService|_ThreadID=56;_ThreadName=Thread-5;|ClientException caused by IOException caught while executing analytics query; invalid/unset analytics configuration / or analytics processor not running|#]