Hi,
We understood that some other HW metrics are reported fine by machinen agent apart from stated metrics, let us know if any disconnect. Can you please send the below logs:
a) logs folder archive at path <MachineAgent_dir>/logs
b) output of below command from system console where machieagent java process is running:
shell> ps -ef | grep "machineagent"
We will check agent logs requested once provided and will see if switching between default javahardwaremonitor to hardwaremonitor helps here based on logs requested