Hi,
- We see below particular error could have raised to events service part of controller not running , To reolve below error, you can do below:
shell> cd <Controller_install_dir>/bin
shell> ./controller.sh/bat stop-events-service
Skip above step if events service on port 9080 is running already , if not try below step:
shell>./controller.sh start-events-service
com.appdynamics.analytics.shared.rest.exceptions.ClientException: Could not execute request to http://localhost:9080/v1/account/search
- We see above error is not related to agent reporting installed on JBoss server, Can you please provided below for more clarity:
a) Attach archive of logs folder at location <AppServerAgent_install_dir>/<ver>/logs
b) Also provide screenshot from Controller UI showing the message/error , post trying below steps:
- try from different browser with latest flash and browser version install, say chrome/firefox if not using using popular browser
- clear browser or flash cache on same browser and if issue persists send the below logs:
a) recent 2-3 server.log from <Controller_install_dir>/logs path (we see from portal it looks you are referring self service onPremise trail, let us know if any disconnect on setup type here is saas/onPremise)