Hi Experts,
We have few .NET agents which are not able to connect to the controller and are reported down on the dashboard. I am getting below error in the agent logs:
2016-04-01 04:30:29.4546 11844 w3wp 2 9 Warn MetricHandler Metric Reporter Queue full. Dropping metrics.
2016-04-01 04:30:31.8447 21492 w3wp 2 12 Warn ConfigurationChannel Could not connect to the controller/invalid response from controller, cannot get initialization information, controller host [controller02.abc.def.com], port[80], exception [System.Net.WebException: The operation has timed out
at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
Belo is the Agent configuration :
<?xml version="1.0" encoding="UTF-8"?>
-<appdynamics-agent xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
-<controller ssl="false" port="80" host="controller02.abc.def.com">
<application name="APPNAME"/>
<account name="customer1" password="faade46a-6cca-4861-ade1-9c6d01725fa8"/>
</controller>
<machine-agent/>
-<app-agents>
-<IIS>
<automatic/>
<applications/>
</IIS>
</app-agents>
</appdynamics-agent>
I need help in resolving this issue. Thanks