I wonder if your controller is enabled. Check your logs for the message
INFO SecondStageSystem - Starting main system with features Features(features=[basic], reason=Features.Reason(message=SIM disabled by controller setting, code=SIM Disabled))
If you are using the SAAS solution, it might not be set up and will need to see if Appdynamics can enable it. If the controller is on premis, i would check to see if it's been enabled.
