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Snapshots for business transactions

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Hi Experts,

 

I have a question on capturing snapshots for Business transactions in appdynamics, while troubleshooting a very slow transaction i was trying to see the snapshot of a business transaction, but i could not find the snapshot. Can we configure any business transaction to create snapshots or it is random?

 

Also i do not see call graph for all the snapshots? Why is that?


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