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How to differentiate between different types of call (read/write) to an external service?

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For example, if we know that there are a lot of read requests to our database, we might be able to reduce the tr cost by having a cache server.

 

Thank you

Matt


How to show load graph of requests from a specific tier?

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Hi, If there are multiple tiers (e.g. one web, one scheduled task) sending requests to a single service (e.g. a database), how to show load graph of requests from a specific tier (so that we can balance the load such as start the scheduled task only when the low web load is low)?

 

Thank you

Matt

Re: My nodes and controller have a different system time (UTC) than what I see in the frontend UI (E

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Hi Arun,

 

Is there any setup where I can set up The Controller UI Timezone to UTC, so that all the timezone will show the data in UTC. Which will helps For our debugging purpose.

 

Thanks

-TG

app agent not reporting to controller even after restart

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Hi Team,

 

we have deployed appd app agent and machine agent on application server. its a oracle weblogic server. in one server there are 5 jvm instances so we deployed 5 appd appa agent and one machine agent on the server. after instrumnetation we restarted the jvm through weblogic console 4 out of 5 reported and are working fine but one appd app agent is not reporting. machine agent is working fine.

 

can any one plz help us in resloving this issue. as this is critical.

 

Regards,

Mandar Kadam

Issue installing appdynamics for node

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when running

 

npm install appydnamics@4.1.8 I am getting the following

 

npm ERR! fetch failed http://packages.appdynamics.com/npm/4.1.8.0/appdynamics-zmq.tgz
npm ERR! fetch failed http://packages.appdynamics.com/npm/4.1.8.0/appdynamics-native.tgz
npm ERR! fetch failed http://packages.appdynamics.com/npm/4.1.8.0/appdynamics-protobuf.tgz
npm ERR! Error: 403 Forbidden
npm ERR! at WriteStream.<anonymous> (/usr/local/lib/node_modules/npm/lib/utils/fetch.js:58:12)
npm ERR! at WriteStream.emit (events.js:117:20)
npm ERR! at evalmachine.<anonymous>:1610:14
npm ERR! at /usr/local/lib/node_modules/npm/node_modules/graceful-fs/graceful-fs.js:102:5
npm ERR! at Object.oncomplete (evalmachine.<anonymous>:108:15)
npm ERR! If you need help, you may report this *entire* log,
npm ERR! including the npm and node versions, at:
npm ERR! <http://github.com/npm/npm/issues>

npm ERR! System Darwin 15.4.0
npm ERR! command "node" "/usr/local/bin/npm" "install" "appdynamics@4.1.8"
npm ERR! node -v v0.10.40
npm ERR! npm -v 1.4.28
npm ERR! not ok code 0

Synthetic job does not run due to time limit of 5 min

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Hi,

 

I have configured a sythetic job and scheduled it to run every 10 mins. When I look into the result it failed. The error is:

 

0.00s   [INFO]  Starting measurement [160511_Y2_6F8]
0.47s   [INFO]  Executing WebDriver script
300.47s [ERROR] Script timed out after 300 seconds

 

error.JPG

 

Does this mean we cannot run test cases that take more than 5 mins?

 

Please advice how to run a job that takes over 5mins.

 

Thank you.

Re: app agent not reporting to controller even after restart

Re: App agent status

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Hi,

 

not sure if you ever got an answer to this but there is the location of metric

For Java App Agent

Application Infrastructure Performance|Tier_Name|Individual Nodes|Node_Name|Agent|App|Availability

For Machine Agent

Application Infrastructure Performance|Tier_Name|Individual Nodes|Node_Name|Agent|Machine|Availability

 

Thanks


Agent attaches to running JVM and shows heap but no business transactions

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Hi,

 

My agent agents to a running JVM and shows heap, etc, but not any business transactions.

 

I get this error in the Java Control Panel right after the agent starts:

 

java.lang.NoSuchMethodException: com.singularity.ee.agent.appagent.kernel.JavaAgent.redefineAllClassesNeeded()

 

The agent logs are clean though. No errors. Any thoughts?

 

Linux 2.6.32

 

Splunk Integration - Extra Query Parameters

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Are there AppDynamic variables available to place in the "Extra Query Parameters" section of the splunk integration?  

 

We would like to further refine the splunk query by adding the AppDynamics Tier Name as an additional search parameter.

 

e.g. "app_name=${APPDYNAMICS_AGENT_TIERNAME}"

SNMP trap not reaching receiver

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We have enabled snmp trap by following below article. 

https://www.appdynamics.com/community/exchange/extension/snmp-trap-alerting-extension/

 

Test trap reached receiver successfully. 

 

 

we have enabled  EUM alert fand added snmp trap alert  and mail id to it  for notifications.  

We are receiving  EUM alert over mail while it breaches threshold.  

But  snmp trap not reaching receiver. 

 

If test trap able to reach receiver,  why actual event not able to reach receiver ? 

 

do we need to add any parameters in EUM alert  to make it success? 

 

 

we checked in log, it shows snmp trap sent successfully.  

 

FYI

[main] 11 May 2016 12:52:52,533 DEBUG com.appdynamics.extensions.snmp.SnmpTrapAlertExtension - SNMP Data => ADSnmpData{application='NP Portal', triggeredBy='User Experience', nodes='npr-prd-74,npr-ams-025,npr-ams-026,npr-prd-76,npr-prd-77,npr-prd-97,npr-prd-98,npr-prd-55,npr-prd-56,npr-prd-152,npr-prd-151', txns='', machines='npr-prd-74,npr-ams-025,npr-ams-026,npr-prd-76,npr-prd-77,npr-prd-97,npr-prd-98,npr-prd-55,npr-prd-56,npr-prd-152,npr-prd-151', tiers='NP Authorization Cluster,NP US4 Cluster,NP US3 Cluster,NP EMEA Cluster,NP US2 Cluster,NP US1 Cluster', eventTime='Wed May 11 12:51:55 EDT 2016', severity='ERROR', type='APPLICATION_DIAGNOSTIC_DATA', subtype=' ', summary='User Experience triggered at Wed May 11 12:51:55 EDT 2016. This policy was violated because the following conditions were met for the netprofile-us/netprofile/global.do Error Rates for the last 30 minute(s): For Evaluation Entity: NP Portal Application - condition 1 is greater than 800.0. Observed value = 89023.0', link='http://cstg-ps-appdyn-contr:8090/controller/#location=APP_INCIDENT_DETAIL&incident=2083', tag='snmp trap alert', eventType='POLICY_OPEN_CRITICAL', ipAddresses='fe80:0:0:0:250:56ff:fe86:27f%2,173.37.180.226,fe80:0:0:0:250:56ff:feb5:5c%2,173.38.201.22,fe80:0:0:0:250:56ff:feb5:61%2,173.38.201.23,fe80:0:0:0:250:56ff:fe86:280%2,72.163.43.207,fe80:0:0:0:250:56ff:fe86:28c%2,72.163.43.208,fe80:0:0:0:250:56ff:fe86:2b0%2,173.37.180.246,fe80:0:0:0:250:56ff:fe86:2cd%2,173.37.180.247,fe80:0:0:0:250:56ff:fe9c:af6%2,173.37.114.110,fe80:0:0:0:250:56ff:fe9c:1541%2,173.37.114.124,fe80:0:0:0:250:56ff:fea9:519a%2,173.37.247.132,fe80:0:0:0:250:56ff:fea9:4fd5%2,173.37.247.130', incidentId='2083', accountId='customer1'}
[main] 11 May 2016 12:52:52,534 DEBUG com.appdynamics.extensions.snmp.SnmpTrapAlertExtension - Trap OID => 1.3.6.1.4.1.40684.1.1.1.500.2
[main] 11 May 2016 12:52:52,534 INFO com.appdynamics.extensions.snmp.SNMPSender - SNMP version 2
[main] 11 May 2016 12:52:52,534 DEBUG com.appdynamics.extensions.snmp.SNMPSender - Sending trap to 10.123.232.20:162
[main] 11 May 2016 12:52:59,157 INFO com.appdynamics.extensions.snmp.SnmpTrapAlertExtension - -------------Trap Sent!---------------
[main] 11 May 2016 12:52:59,158 INFO com.appdynamics.extensions.snmp.SnmpTrapAlertExtension - SnmpTrapAlertExtension completed successfully.
[main] 11 May 2016 12:52:59,158 INFO com.appdynamics.extensions.snmp.SnmpTrapAlertExtension - *************END******************

 

 

Sybase ASE 12.5 Database Monitoring

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Hello Team,

I am using the database type Sybase ASE 12.5.0.3  Database server (installed with MDA Tables and it configuration parameters) then using appdynamics collector connected the database and the connection is sucessfull. I am not able to view the following features in database monitoring. Required database permission also given as per appdynamics documentation for sybase.

 

  1. Databases Queries Window
  2. Database Clients Window
  3. Database Sessions Window
  4. Databases Window
  5. Database Live view --> Query Wait States

Please advise me whether the above mentioned list is supported and if it is able to view for sybase ASE 12.5 database

 

AppDynamics Agent in Glassfish doesn't report in

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The AppDynamics agent in Glassfish will shutdown if it detects memory pressure. We should be alerted if the agent hasn't reported in within a predetermined period as this could indicate that there are problems on the Glassfish server.

 

Link Web User experience to business transations

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Hi, we use the java agent and the js in the head tag for web user experience to monitor our application. But there doesn't seem to be a link between the two. In an Appdynamics datasheet I found there can be a connection between it:

2016-05-12 13_56_45-Clipboard.png

How can we accomplish that?

Tracking Video View

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Hello,

 

We had instrument our SharePoint environment (Windows Server).

Everything works fine.

I get also a business transaction from one Page (Subsite from Intrnaet), for example:

http://zintranet/services/it-sec

I get all requests from this page over EUM and I made a dashboard, with requests per minute.

Also fine.

Now my question:

On this page there are two webparts, they stream two different .mp4 videos.

Thoose videos are not storted at SharePoint SQL Server, no, they are stored at another Windows IIS Web Server because thoose videos very big.

I can download the videos from every browser, with URL: htp://zvideo/intranet/sec.mp4

Also the download - stream works at SharePoint.

Now I want to treck, how often this videos are seen from our users.

 

I tried also to instrument the IIS Server (store the two videos).

The server and application is listed at AD but I get no business transaction when SharePoint open the videos or I open the video directly at Browser.

 

I don't know, how can I treck the mp4 videos, to count, how often they are viewed from our users.

I hope somebody understand my question and can help me :-)

Thanks,

Horst


Re: Tracking Video View

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Hi Horst,

.Net Agent can only instrument .Net Applications. Since in your case the files are just hosted on IIS, no .Net runtime is involved when these files are requested and hence you do not see any BTs.

I don't think we can get any information by instrumenting the site hosting these mp4 files.
I think we will need to capture this info via EUM only until it can be captured at SharePoint Server side.

 

One idea can be to add Custom User Data to a Page Browser Snapshot when ever user requests the video
https://docs.appdynamics.com/display/PRO42/Add+Custom+User+Data+to+a+Page+Browser+Snapshot

Let me know if you have any questions or I mis understood your question.

Thanks,
Raunak

Re: .Net - Total Execution Time mismatch with Drill Down's Root function

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Hi 

 

If root node of the call graph itself is showing 10 ms difference from the total executed time then most likely you are referring to a partial snapshot and not full snapshot. Can you confirm that ?

 

.Net Agent does instrumentation.

 

-Raunak

Disable java agent when the controller is unavailable

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Hi,

 

I was wondering does anybody know if there is a a way to disable the java agent without shutting down the jvm in the event that the controller is unavailable?

 

Cheers,

Ian

Re: Agent attaches to running JVM and shows heap but no business transactions

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I troubleshot this with two AppD technicians.

 

We just ignored the error in the jcontrol panel: "java.lang.NoSuchMethodException: com.singularity.ee.agent.appagent.kernel.JavaAgent.redefineAllClassesNeeded()"

 

We created a custom POJO out of a class.method we found in the ByteCodeTransformer log and the transactions appeared.

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