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Re: Configured 95th percentile as default but getting data for 94th Percentile?

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Hi Gurmit,

 

We are having .NET transactions and are currently using Controller 4.2.1.2 and Agent version 4.1.5.2

 

Thanks and Regards,

Atul Tripathi

 


Re: Multiple tomcat instances in one single physical machine

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You should not need to install three different app server agents.  One installation should suffice.  You just need to make sure that the user(s) by which the tomcat servers are being run by have write access to the logs and conf directory of the app server agents installation.  Usually in a linux type environment I have made the group they all belong to have write access.  But you can decide what is best for your situation. 

DbAgent wont connect

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I am getting the following error trying to start my dbagent 

 

03:19:23,178  INFO [<Default Database Agent>-Scheduler-1] DBAgent:46 - using controller host [paid139.saas.appdynamics.com]; controller port [443]
03:19:23,178  INFO [<Default Database Agent>-Scheduler-1] DBAgent:46 - setting unique host information Host Name [ip-172-25-100-195]
03:19:23,178  INFO [<Default Database Agent>-Scheduler-1] DBAgent:46 - setting agent version [Database Agent v4.1.7.1 GA Build Date 2015-11-24]
03:19:23,178  INFO [<Default Database Agent>-Scheduler-1] DBAgent:46 - setting agent properties [{dbagent-name=Default Database Agent}]
03:19:23,178  INFO [<Default Database Agent>-Scheduler-1] DBAgent:46 - setting agent install dir [/opt/appdynamics/dbagent]
03:19:23,178  INFO [<Default Database Agent>-Scheduler-1] DBAgent:46 - setting agent type [DB_AGENT]
03:19:23,179  INFO [<Default Database Agent>-Scheduler-1] DBAgent:46 - setting agent application [Database Monitoring]
03:19:23,179  INFO [<Default Database Agent>-Scheduler-1] DBAgent:46 - setting agent tier name [Database Monitoring]
03:19:23,179  INFO [<Default Database Agent>-Scheduler-1] DBAgent:46 - setting agent node name [Database Monitoring]
03:19:23,179  INFO [<Default Database Agent>-Scheduler-1] DBAgent:46 - Sending Registration request
03:19:23,624 ERROR [<Default Database Agent>-Scheduler-1] DBAgent:30 - Fatal transport error while connecting to URL [/controller/instance/UNKNOWN_MACHINE_ID/systemagentregistration]: org.apache.http.NoHttpResponseException: paid139.saas.appdynamics.com:443 failed to respond
03:19:23,624  WARN [<Default Database Agent>-Scheduler-1] DBAgent:62 - Could not connect to the controller/invalid response from controller, cannot get registration information

I have a couple of Java agaents already running without issue but this DB one wont connect.

 

I searched for this problem and the general solution was to configure a proxy but i don't have a proxy and I can telnet to the URL and port 443 without issue.

Re: AppAgent shows Down with Errors in Log

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Hi

I am also starting having the issue.

Has this been solved ?

and how ?

Thanks

is it similar agent for TIBCO AMX BPM or it is there any...

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is it similar agent for TIBCO AMX BPM or it is there any separate extension?

FTP Server Monitoring

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I am trying to do some FTP server monitoring on a Windows Server and I a wondering if there is an easy way to accomplish this.   The ftp server we are using is ser-u.   

 

Google was not too helpful. 

Re: AppDynamics for Tibco AMX-BPM

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is it similar java agent for TIBCO AMX BPM or it is there any separate extension?

Re: AppAgent shows Down with Errors in Log

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Hi Gurmit,

 

We see similar messages in past in other case and we see such errors due to connectivity and resolving connectivity errors will fix the issue, if this is not the case we need agent logs from your end


Re: AppAgent shows Down with Errors in Log

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Hi,

 

Please send the complete logs folder archive for our review to better answer your queries

Re: AppDynamics for Tibco AMX-BPM

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Hi,

 

We see it could not be out of box supported environment, given that it runs on J2EE java environment at runtime try AppServerAgent.zip java agent and add -javaagent:<agent_dir>/javaagent.jar as part of startup args and see how it goes.

 

 

We do not locate any related extensions from list https://www.appdynamics.com/community/exchange/

Re: Multiple tomcat instances in one single physical machine

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java agent goes with a JVM. If you are running tomcat instances on separate JVMs, you need a java agent for each instance. The java agent reports on the snapshots, heap utilization, etc that are specific to each JVM. You only need one machine agent that reports the overall cpu and network traffic.

Re: Webmethods IS

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Hello akumar,

Thank you for your response.

 

My objective is to capture time taken for executing a flow or a java service on webMethods. I performed all configuration which you have mentioned. In the call stack - I still do not see custom flow services that I created. I have attached CallGraph/stack in my attachment.

 

I ran a simple java or flow service on webMethods. How to decipher call stack and determine performance of a webMethods java or a flow service? Appreciate your response.

 

Thanks,

Shashank

Re: Agent Version is newer than Controller version

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Finally, found the issue and resolved it.

 

The Azure Webrole is not installing the Agent if it is already installed in the VM or in Cloud. So once you deploy the Cloud package for the first time, need to make sure that the Agent installer is replaced with the one downloaded from AppDynamics controller.

 

So there is an inconsistency between the versions of controller hosted in AppDynamics Cloud and the one in AppDynamics Cloud Nuget packages.

 

I've logged into the Remote Desktop of WebRole and verified the version. Found that the Agent in controller is latest, and manually uninstalled.

Re-Installed the older version and it worked.

This ticket can be closed.

JAVA 8

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Guten Tag

 

wir haben appdynamics 3.9.5.0 build 2 (controller und agent) im einsatz, können wir JVM's kontollieren die unter Java 8 laufen?

 

 

vielen Dank

Can't configure .NET Agent for In Premises Controller

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 Hi,

 

I have installed the controller and it's running properly. Now, I have installed the .Net Agent for In Premises controller. But it's failing in the step of Control Configuration. I put the server name as : Localhost. Port as 8090, account name is by default : customer1. Now it's asking for a "Access Key". Where do I get it from? It doesnot connect without that access key. It always shows the messege "Controller communication failed. Details: The remote server returned an error: (500) Internal Server Error". Sometime it shown the error "The remote server returned an error: (401) Unauthorized."

 

Please help me.


Re: Can't configure .NET Agent for In Premises Controller

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If configuring the agent manually, you can get the account access key from the License page in the AppDynamics Controller UI. From the Settings (gear) menu, choose License and Show Access Key

For an iOS app, No load detected for the time range

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Hi,

 

I stared a free SaaS trial for Mobile User Experience in iOS. I picked a simple iOS project from https://www.raywenderlich.com/110458/nsurlsession-tutorial-getting-started and used this sample project http://www.raywenderlich.com/wp-content/uploads/2016/01/HalfTunes-Final.zip

 

Following the AppDynamics documentation I also did ADEumInstrumentation.initWithKey("XX-XXX-XXX-XXX") in AppDelegate. I ran the app in simulator and let some network calls happen. 

 

Console log reads as

 

2016-07-13 23:46:00:638 HalfTunes[5093:70b] I/AppDynamics: Agent release version 4.2.3.0

2016-07-13 23:46:00:663 HalfTunes[5093:70b] I/AppDynamics: Agent will use Application Key: XX-XXX-XXX-XXX

2016-07-13 23:46:00:663 HalfTunes[5093:70b] I/AppDynamics: Agent will use Collector URL: https://mobile.eum-appdynamics.com

 

Then i went to AppDynamics web app and checked Application Dashboard. I found my new app is listed there. 

 

But, I am not seeing any kind of metrics. It reads "No load detected for the time range". I even increased time range to last 3 days, nothings shows up.

 

What can possibly be wrong? How to troubleshoot this?

 

Any help is much appreciated.

 

Thanks,

Saran.

Re: Scripts for Browser Synthetic Monitoring

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Hi,

 

This link should be a good start up point.

 

You can use Selenium IDE add-on in Firfox or any other browser to record your selenium steps

 

and then select File > Export Test Case As > Python 2/ Unittest/ Webdriver. You can use that script and develop/edit from there.

 

For more on selenium python: http://selenium-python.readthedocs.io/

Re: Can't configure .NET Agent for In Premises Controller

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Thanks for your quick help. I could get the .net agent connected.

 

Now,   I need help on next step.

 

I started one application which is hosted in my IIS. I gave good load on IIS thru that application too. The application is running successfully also. But since long I am getting a messege in the following section :

 

Point No. 7 : Connect the Agent to the AppDynamics Controller

 

Now, it's showing "Agent Connected". But below that it's showing

 

          "Waiting for Data (may take a few min)..."

 

This is showing for long.

Please help me on this as early if possible.

 

Regards,

 

Saibal

 

Can I get the RMS software specifications as a mobile application?

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Can I get the RMS software specifications as a mobile application? I have planned to install RMS Software for my KingsPlace footwear store in order to integrate with e-shoppe from the Multiflex Solutions for Retail, Markham https://multiflexrms.com. Everyone are roaming with mobiles/tablets, so I wonder whether it can be installed in mobiles. Is it possible? Any mobile apps for e-shoppe integration?

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