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Re: AppDynamics - Problem with the Scheduled report font


AppDynamics ios mobile app Login

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Hi,

I downloaded the ios app for monitoring my website. I don't fine the QR Code in my online account! I try to configur manually the app but without success.

Where I found the information needed for login from mobile app?

 

Thank you

Regards

Re: Http Data Collectors

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Can a regex be provided to specify names and patters to be ignored?

How to get the name of the application in the subject line of an alert

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I'm trying to get the name of the application for which an event/alert has been triggered in the subject field for my email notification using the variable ${event.application.name}, for this I have put the subject as 'AppDynamics Agents are not reporting for Application ${event.application.name}', however when an alert is triggered I see an email without the variable replaced (I see ${event.application.name} in the subject), while it works fine in the body of the email. Do Variables work in the subject line or are they supposed to be used only in the Body?

Re: Licence error for SIM - Linux OS agent

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Hi Gabriel

I've contacted you by email.

Let's take it offline

Cheers

JB

SAML Authentication Question

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Hi,

 

We are currently trialing the cloud-hosted product and I would like to enable SAML authentication in our environment. One of the warnings that pop-up state that all previously created accounts will be erased upon enabling SAML authentication. Does the warning include the owner account that was first created for us when the trial started? 

 

The documentation for the locally hosted product suggests that there is a root account that can never be removed however in the cloud-hosted product, I do not believe we ever had access to a root account. Could anyone please advise further on the topic or if there are any gotcha's before enabling SAML? (We will be using OneLogin to authenticate).

 

Regards,
Lam

Re: appdynamics npm module 4.2.1 not working in windows machine

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We've seen this issue too.  What's the fix?

Re: not able to configure app agent for Jboss 7.1.1

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I setup app agent for JBoss 7.1.1 recently. The AppD documentation is incomplete here. I have given steps to follow below.

 

  1. Modify following line in standalone.conf.bat. This adds AppDynamics modules to JVM.

 

set "JAVA_OPTS=%JAVA_OPTS% -Djboss.modules.system.pkgs=org.jboss.byteman,com.appdynamics.,com.singularity,com.singularity."

 

  1. Add following lines in standalone.conf.bat to configure log manager.

 

set "JAVA_OPTS=%JAVA_OPTS% -Djava.util.logging.manager=org.jboss.logmanager.LogManager"

set "LOGMANAGER_JAR=%JBOSS_HOME%\modules\org\jboss\logging\main\jboss-logging-3.1.0.GA.jar"

set "JAVA_OPTS=%JAVA_OPTS% -Xbootclasspath/p:%LOGMANAGER_JAR%"

 

  1. Add following lines in standalone.bat

set "JAVA_OPTS=-javaagent:F:/AppDynamics/AppServerAgent/javaagent.jar %JAVA_OPTS%"

 

The line should be placed just above following section.

 

set JBOSS_ENDORSED_DIRS=%JBOSS_HOME%\lib\endorsed


Re: AppDynamics - Problem with the Scheduled report font

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Thanks Gurmit. Yes, that was the issue. We had AppDynamics support team also help us in resolving the issue. 

.NET Extension manager

Configured 95th percentile as default but getting data for 94th Percentile?

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Hi All, We have configured Percentile Metrics for Slow Transactions to 95th percentile as default for all Business transactions but in metrics we are getting data for 94th Percentile. Can anybody please help what wrong we are doing while configuring it. Thanks and Regards, Atul

Re: Disable Health Rules for All Applications (150+)

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You can do it via action suppression

How to map/add application into Appdynamics

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Dear Support Team,

 

I need to monitor my application responce time through appdynamics, and facing difficulty to add my application into it.

 

Please help me in this regard,

 

BR,

Naveed

Problem in configuring AppDynamics for C++ application

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Hi,

 

I have to integrate AppDynamics for C++ application. But everytime the "appd_sdk_init" returns -1. The proxy server is also running still the issue is same.

What may b the other possible causes for the same?

 

Regard,

Swapnil

Connecting to DB error

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Hi,

 

I am getting this error in Session List:

 

An error occurred. Database returned the following error: Access denied for user 'jpetstore'@'40.115.249.132' (using password: YES)

 

In the configuration, I have given the DB IP, username and password.

 

Granted privilege to the user on the MySQL server to the SAAS controller. 

 

Any help on this? I am doing POC for my organization

 

Regards,

Gururaj

 


Custom JMS rule: Snapshot call graph indicates wrong JMS destination as BT entry point using

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Hi,

we are running a java agent version 3.9.8.7 GA against a controller version 3.9.8.0 (build 20). We have configured several custom JMS rules for Business Transaction Discovery. These custom Rules use a regex to match certain queue names (JMS Message Destination). To match traffic on the queue "QL00.MT3Z.TEC" were using for example the regex "(QL.{2}\.M.{1,2}Z\.TEC$)|(QR.{2}\.A.{1,2}D\.TEC$)".

custom_jms_rule.jpg

When we now look into a snapshot for the BT "TEC" discovered by this custom rule the snaphot indicates a wrong queue as BT entry point inside the call graph:

bt_snapshot.png

Looking at the server and agent logs (debug-mode) we definitely see, that the TEC queue was used and not the FPM queue as shown in the snapshot call graph. Note: There's a custom rule for the FPM case, too ( Regex "(QL.{2}\.M.{1,2}Z\.FPM$)|(QR.{2}\.A.{1,2}D\.FPM$)").

Can anybody explain this behaviour? Is this a bug in the gui used to render BT snaphots?

Regards,
Thorsten

Multiple tomcat instances in one single physical machine

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Hi ,

 

 

I have a doubt, we have three tomcat instances in one server so do we need to install 3 java agents and one machine agent to monitor all the tomcat instances or can only one java app agent installation is sufficent to monitor all the 3 tomcat instances. If so how can we configure all three instances using one java agent..

 

Its a urgent requirement can i get immediate help

 

 

Regards,

Vamshi

Query Details (Database Monitoring) throw error for stored procedures

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I am monitoring Microsoft SQL Server trough AppDynamics database monitoring. In top queries dashboard, if I select a stored procedure and click on "view query details", an error is thrown. This works fine when query is a simple select/insert/update. But fails only for stored procedures.

 

I could see following error in server.log of controller for this action. Please help if you have faced such issue in past.

 

[#|2016-06-16T08:22:52.885+0000|WARNING|glassfish3.1.2|com.singularity.ee.controller.ui.services.dbMonitoring.queryhelper.QueryHelper|_ThreadID=84;_ThreadName=Thread-5;|End offset found is greater that query length for query: <My stored proc name>
The query length is: 21 and the end offSet is: 930.0|#]

[#|2016-06-16T08:22:52.886+0000|SEVERE|glassfish3.1.2|com.sun.jersey.spi.container.ContainerResponse|_ThreadID=84;_ThreadName=Thread-5;|The RuntimeException could not be mapped to a response, re-throwing to the HTTP container
java.lang.StringIndexOutOfBoundsException: String index out of range: -484

...

 

 

Complete Data export from AppDynamics

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Hi,

I am able to export the data/metrics through "On Demand" reports. But it is making me go to each and every branch of the Metrics Tree and get individual data dump from each. Is there anyway I can get all the data from the Metrics tree in one shot?

 

Any quick help will be appreciated

 

Thanks! 

S.Krishnadas

Re: Configured 95th percentile as default but getting data for 94th Percentile?

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Hi, i checked my controller and we are having 94th percentile. We have .net and java business transactions.

What is the version of controller and agent you are using?

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