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Re: Windows Performance Counters

The first things I would try 1.  Make sure the EXE isn't blocked​​ 2.  Run it as administrator  Additionally, you may want to check out this blog post:...

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Re: Custom Event

Hi Apichat,Your screenshots show what looks like a properly configured Policy trigger, and a Health Rule dialog that indicates no Actions were executed.There's not enough information to determine why...

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How to connect Microsoft Azure with SaaS appdynamics Controller

Hi, Can somebody please tell me how to connect Microsoft Azure Cloud with appdynamics SaaS Controller. I am looking for the steps/links/documents for the same. 

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Remove JMX metrics

Hello, I have been creating some JMX metrics with delta roll ups and now I want to delete some of the metrics I created as they are not longer necessary or have been moved to another metric path. The...

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Unable to access the Controler UI

I've would like to try the AppDynamics Lite Plan, so I followed the instructions and created a trial account. When I access the SaaS instance ( https://XPTO.saas.appdynamics.com/controller/ ) I get the...

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Re: Windows Performance Counters

Thank you so much for the response. Unblock option helped me install the Service. Most of our apps are using Managed Data Driver for Oracle Data Provider for .NET and the Performance Counter is not...

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Reload java agent config

Hi,I need to change the application-name in the controller xml file.  Is there a way to reload the controller xml file in order to pick up the change or does the java application need to be restarted?...

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Re: Windows Performance Counters

It is most likely that the driver needs to have the metric counters enabled http://stackoverflow.com/questions/1827799/enable-odp-net-performance-counters  Also note, for this use case, you could also...

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Difference in times on top tab (entire execution time of a transaction) and...

In the call graph, I get a large execution time (e.g. 4.2 seconds at the top tab, but a smaller execution time (e.g. 1.3 s) at the top left by "execution time". Why this massive difference? This is the...

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Re: Unable to access the Controler UI

I've fixed the issue with your account, you should be able to log into your controller now.  Alternatively, you can just download the on-prem trial. It will expire to LITE after 15 days. 

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Set up, configure or install RDS Database

Hi everyone, We have a set of servers in Amazon Web Services that we are trying to monitor using AppDynamics, and we are trying to monitor an RDS instance (it's a MySQL DB). Using thenext URL's steps...

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Predefined Templating Variables

How do I update a predefined templating variable, particularly controllerUrl? We are using controller v.4.1.2.2 on Windows. Thanks!  

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Re: Set up, configure or install RDS Database

Hi David, Going the error message "The agent is currently not reporting any data" error. It looks you have installed DB agent that is part of appdynamics controller...

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Re: Predefined Templating Variables

Hi, Check if this helps:- I see in domain.xml (<Controller_install_dir>/appserver/glassfish/domains/domain1/config path) an entry that looks of pattern below, it could be that controllerUrl...

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Re: Difference in times on top tab (entire execution time of a transaction)...

Hi Jane, Can you please confirm is this hotspot snapshot, if Hotspot (setting under Configure -> Instrumentation -> call graph settings ->"Enable aggressive slow snapshot collection" checkbox...

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Re: Reload java agent config

Hi Steve, Any changes to controller-info.xml or jvm arg -Dappdynamics.agent.applicationName will need a jvm restart, Hope that answers

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Re: Remove JMX metrics

Hi, As of now we do not see an option to remove metric once registered at metric browser. But for metric data still reporting case though rule exists, can you share the JMX rule config view from...

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Re: How to connect Microsoft Azure with SaaS appdynamics Controller

Hi Udyan, While .NET team ot chance to look into this , See below docs...

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Re: Application Health

Hi Rafael, Apologies for the delay in response, if you are still looking for an answer the data you see in ap dashboard events section cannot be shown in dashboard the same way, what we can do select...

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Re: Oracle database agent ORA-01882: timezone region not found

Hi Rajeev, Apologies for delay in response, see if below information helps if issue still exists: Can you restart the DB Agent java process with below arg in place: -Duser.timezone=<Timezone>...

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