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Re: Is there a possibility to change the default email template?


AppD Mobile Agent instrumentation in IBM Worklight platform

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Hi there,

 

Could not find too much information about instrumenting a AppD mobile agent within IBM Worklight platform for a online banking native app. Have this been done before in our community? and any caveats?

 

Thanks!

 

Eddy

Unable to detect the java Business Transaction for a tibco bw application.

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Hello everyone,

I am trying to monitor Tibco ActiveMatrix BusinessWorks using AppDynamics. I have configured java agent and I don't see any business transactions in the dashboard. Could anyone help me to sort this issue? What configuration am I missing in the controller?

How do I monitor a nested class?

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Do I use the "$" when I create the custom POJO in the controller? I did not find any documentation about monitoring nested classes but I assume that it is allowed.

 

com.ulcjava.base.client.UIToggleButton$BasicToggleButton

 

Thank you

any way to monitor AWS and GCE accounts Quotas and activity from appdyn ?

Re: Enable Server Monitoring

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Hi Rohit,

 

Sorry but I'm new to this,  doesn't the capability come free if you have an app agent installed, and then you install a standalone machine agent?  I'm still a bit confused with what features come free if you have an app agent on the machine.  I just want to see server metrics like CPU and Memory utilization.  I was told that the machine agent licensing did not change if you have an app agent installed.  So i guess another question is would I have my desired metrics with just the machine agent?

 

Thanks!

App agent down

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Hi, we recently started using AppDynamics for our tomcat services. Periodically the app agent went down, and we have to restart the whole service (jvm) to get it back, is there a way to restart App agent without restarting the service? And with the agent down, we noticed the service, though still working logically, will respond much slower. Could it be related to the "dead" app agent?   

Exporting Health Rule Violations

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Is there a way to export health rule violations that meet certain criteria?  For example I have business transactions that violated a health rule and lasted 3, 7 and 14 minutes.

 

Is there a way to highlight or select any business transactions that ran for over 3 minutes and save the results in a report (preferably with some detail) to provide to a customer when there are issues.

 

 


Configuring Snapshots for Response Times

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Is there a way to configure snapshots anytime a business transaction exceeds a response time?  Obviously you need to be careful not to impact production application performance but we have seen 26-30 second response times and do not have snapshots of the data.

Licence error for SIM - Linux OS agent

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Hello,

 

I just applied for a on-prem demo of your Software. I am facing the following issue:

 

On the Linux machine agent, I am trying to enable the SIM feature. However, I am encountering the following errors:

 

  • On the agent log - [system-thread-0] 07 Jun 2016 13:39:20,518  INFO SecondStageSystem - Starting main system with features Features(features=[], reason=Features.Reason(message=Unsuccessful leasing a license, code=License Lease Failed))
  • On the server log - [#|2016-06-07T14:45:27.999+0100|WARNING|glassfish3.1.2|com.singularity.ee.controller.beans.license.p|_ThreadID=71;_ThreadName=Thread-5;|Failed consuming license for the requested features Features(features=[basic, sim], reason=Features.Reason(message=, code=)), accountId: 2, machineId: 9. Reason: SIM_MACHINE_AGENT is not licensed in license file.|#]

Please advise.

Thank you in advance!

Remotely Reset an .Net, database, or machine agent

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Is there a way to reset the agents remotely.  I found this link and it looks like the reset agent button only resets the memory so to speak.  I am looking for a way to restart the agent all together because I do not have access to log into the servers hosting the agents.

 

https://docs.appdynamics.com/display/PRO42/Manage+App+Agents#ManageAppAgents-ResetAppAgents

 

Resetting the app agent causes the agent to register itself with the Controller in the same way it does at JVM or application startup, but without restarting the JVM or application. Resetting the app agent purges in-memory data for the agent. It also applies certain configuration changes to the app agent, such as app agent node property changes. 

Resetting an app agent causes the Controller to:

  • Purge data such as in-memory business transactions and metrics, exit calls, and registration information for the agent.  
  • Reset the business transaction limit counter to zero for the selected agent.

Resetting an agent does not re-instrument or remove existing instrumentation. After a reset, the agent re-registers business transactions and back ends and it creates new metrics. You may lose a few minutes worth of data between the reset and re-registration operations.

You may need to reset agents after you have reconfigured business transaction or backend detection and the agent is not applying the updated rules:

  1. Delete all existing transactions and backends.
    See "Delete Unwanted Business Transactions" in Business Transaction DetectionMonitor Databases,  and Monitor Remote Services.
  2. Choose a reset option:
  • To reset all the app agents for a business application click Reset Agents.
  • To disable an individual app agents, select one or more agents and click Reset Selected App Agent(s).

End User Conversation With the IIS server Full BT Life Cycle

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Sorry for the rookie questions I am new to the application.

 

Is it possible to see the whole life cycle of a business transaction from the incoming request to the IIS server to the response back to a specific client workstation?

 

Is there a way to add a client workstation to the follow map so you can measure performance of that individual?  Can you create the user/workstation as an endpoint?

 

TUXEDO data capture

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Currently we have an IIS server (.Net agent installed) and a LCS (loca cache server) that is running a few different applications acting as a middleware server and runs tuxedo. 

 

We do not have access to the tuexdo servers so we can not add the tuexdo extension to it.  Is there another way for us to capture this data?  If we instrument a client workstation with a .net agent, a machine agent, and the tuexedo extension would we be able to see the conversation?

Re: Alerting on low disk space availability

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Has anything changed since the last comment? 

I am interesetd in setting this as an alert  at the tier level.

AppDynamics on BMC Remedy?

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Has anyone tried AppDynamics on BMC Remedy Service Solution?


Encountering exception while Deploying an Events Service Node

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I have followed the steps given at the following link,https://docs.appdynamics.com/display/PRO42/Install+the+Events+Service+on+Windows, under the heading,

Deploying an Events Service Node

 

I am encountering the exception given below after the executing the command given below. Can someone please help in resolving this issuse so that I can configure Events Service.

 

bin\events-service.exe service-install -p conf\events-service-api-store.properties --auto-start

 

[2016-06-08T15:04:30,229+05:30] HV000001: Hibernate Validator 5.0.2.Final
java.lang.RuntimeException: CreateProcessW() failed, error: 740
at com.zaxxer.nuprocess.windows.WindowsProcess.start(WindowsProcess.java:262)
at com.zaxxer.nuprocess.windows.WinProcessFactory.createProcess(WinProcessFactory.java:42)
at com.zaxxer.nuprocess.NuProcessBuilder.start(NuProcessBuilder.java:266)
at com.appdynamics.common.executor.command.SubProcessManager.execute(SubProcessManager.java:45)
at com.appdynamics.common.executor.command.SubProcessManager.execute(SubProcessManager.java:36)
at com.appdynamics.common.executor.command.windows.AppInstallServiceCommand.executeCommand(AppInstallServiceCommand.java:190)
at com.appdynamics.common.executor.command.windows.AppInstallServiceCommand.execute(AppInstallServiceCommand.java:180)
at com.appdynamics.common.executor.CommandExecutor.execute(CommandExecutor.java:38)
at com.appdynamics.analytics.processor.executor.AnalyticsServiceExecutor.main(AnalyticsServiceExecutor.java:89)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)

 

Thank you!

Overlapping in JVMs application

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I just informed by application team that there is an “overlapping” information for three JVMs (applications) which has the same domain name in the URL, but different URL patterns after the domain name by Load Balancer.These three URLs are actually sent to three different JVMs with different port numbers. The problem is when appB was configured the appA was over-written in the console, and when appC was configured, appB was over-written in the console. Please let us know how to configure to avoid such situations.

 

Database Wait Report Questions

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Hello,

 

I'm trying to interpret the results of the Database Wait Report and need to understand the following:

What is MASS?
What is it waiting on (is it a different device or a process)?
Where is the "thing" it's waiting on - is it local or remote (and if remote is it writing to the wrong device)?

 

I've asked the DBAs, and they don't seem to know the answer.  Please point me in the right direction.

 

Thank you,

Bev

How is Garbage Collection Time Spent (ms/min) calculated?

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The metric Garbage Collection Time Spent (ms/min) is very indicative of the health of the heap configuration. I'd like some clarification fot understanding its implication.

 

Both Garbage Collection Time and CPU time can be real-time and cpu-time. For a 10-core server, the total cpu-time is 1000% and the GC time can be 400% briefly if 4 cores are used for parallel GC. 

 

For the numerator, GC Time, is it real-time or cpu-time, both in the case of concurrent non-pause phase and parallel and non-parallel pause phase?

 

For the denominator, the total time, is the one minute real-time clock time, or real-time multiplied by the core count?

 

That affects the interpretation significantly. For example, 20000 ms/min looks very bad, 33%. But if most of the GC time is on concurrent mark, 20 secs one-core cpu-time is not bad.

appdynamics npm module 4.2.1 not working in windows machine

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npm module gets installed but follwoing code crashes

 

var appdynamics = require("appdynamics"); //crashes here
appdynamics.profile({
});
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